Monthly Archives: May 2013

A Great Example Of Effective Telesales

I am not a big fan of cold call telesales. In fact, those callers who slip through the protection of the telephone preference service usually get short shrift from me. I object to being interrupted and distracted from what I … Continue reading

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Price Negotiation – A Mug’s Game?

If you don’t appear to truly value the product or service that you are selling, how can you expect the customer to? My wife needed two new tyres for her car so she rang a well known tyre company to … Continue reading

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